Table of Contents
PPT Slide
PPT Slide
Thoughts on Business Measurement
Thoughts on Business Measurement
Thoughts on Business Measurement (cont’d)
Attributes of a Good Business Measure
Broad Types of Measures
Targets, Goals and Standards
Balanced Scorecard
Balanced Scorecard (cont’d)
Balanced Scorecard (cont’d)
Balanced Scorecard (cont’d)
Balanced Scorecard (cont’d)
Balanced Scorecard (cont’d)
Balanced Scorecard (cont’d)
Balanced Scorecard (cont’d)
Case Study - Managed Services Company
Case Study - Consumer Products Company
Balanced Scorecard Benefits
Discussion
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